Stress, Trauma & COVID-19


Ludmila Golovine


1.5 Hours




Not Available


On Demand



During this global pandemic, professionals working in healthcare, courts, jails, with refugees or in other settings are encountering additional stress triggers related to COVID-19.

This is in addition to the high levels of stress that they already experience during the course of their everyday work.  These triggers have been identified as affecting the performance and well-being of professionals, such as interpreters, by their experiencing stress and fear, or internalizing someone else’s trauma. Participants will dive into the tools that can help mitigate the effects of stress and vicarious trauma. Participants will also garner strategies to better manage difficult situations during and after the encounter, including several guided exercises.

Learning Objectives

  • Identify stress triggers related to the COVID-19 pandemic
  • Understand our perceptions and how we process information
  • Practice self-regulation techniques for self-care and maintaining performance amidst stress and trauma


Drawing from over 25 years of experience in a professional services industry, Ludmila “Mila” Golovine, Founder, President & CEO of MasterWord, a Language Services Provider agency, and an interpreter herself, will speak on the subject of vicarious traumatization not from a scientific but from an insider’s point of view – as a representative of a profession that is vulnerable to this type of trauma.

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