Language Proficiency – Preferred Interpreter

Today’s inaugural post concerns language proficiency on both sides of the language pair. There are quite a few different components to this topic. A great way to approach language proficiency is to think about the end user of the interpreter’s product, which is his communication performance.

Any party listening to an interpreter needs to be able to comfortably understand what the interpreter is saying. Is the interpreter’s accent so strong that it is difficult to understand what s/he is saying? Is the interpreter cutting so many corners in grammar that it is jarring and distracting to listen to? To the English-speaking end-user, does the interpreter sound like a child or an uneducated person? To the individual with Limited English Proficiency, does the interpreter sound like someone who studied the foreign language in college, or who learned the foreign language from grandparents here in the United States?

Also, any party speaking TO an interpreter needs to have confidence that the interpreter is understanding what he is saying. Health care conversations, witness testimony, and many community level interactions include colloquial speech in both directions. Does the interpreter act as though s/he “gets” the point of what the speaker is saying? Does the interpreter smoothly move from listening to interpreting, or does s/he look at the speaker with a perplexed look on their face, trying to understand?

Each interpreter can assess their linguistic performance and then make plans to improve the areas that he needs improvement in. Reading patient education materials, legal rulings, or community outreach pamphlets in the language that the interpreter is weakest in, out loud, is very helpful in building clear pronunciation and good grammar habits. Building strong understanding of colloquial speech can be achieved by listening to radio talk shows or podcasts and by spending social time with friends who speak the language that is not native.

What other resources would be helpful to build linguistic competence on the way to becoming a Preferred Interpreter? Share your ideas in the comment section below.

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About Linda Golley

MasterWord Services, Inc., a woman-owned business established in 1993, is ranked in the Top 20 largest language service providers in North America by the market research firm, Common Sense Advisory. A top-quality provider of industry-specific language solutions, the company works with more than 300 clients in Fortune 500 companies. These include energy and engineering, healthcare, life sciences, government, technology, insurance, finance, education, and non-profit organizations with requirements in more than 250 languages and across four continents. MasterWord’s strength lies in understanding its clients’ unique challenges and tailoring custom solutions for success. The company delivers a broad spectrum of solutions for clients operating in a highly regulated, fast-paced, deadline-driven environment, always striving to exceed our clients’ expectations.

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